Privacy Policy

1. Conditions

This Privacy Policy aims to inform about how we obtain, process and protect personal data collected through the Website, so that users can freely and voluntarily determine whether they wish to provide their personal data through the forms enabled for such purpose.

2. Legal Basis

PCHR complies with privacy and data protection legislation governing the matter in the Dominican Republic, which aims at the comprehensive protection of personal data stored in files, public records, databases or other technical means of data processing intended to provide reports, whether public or private.

3. Website Privacy Statements

This Policy governs all Internet Sites administered by PCHR or on its behalf, and includes PCHR business units worldwide. While this Policy governs all PCHR Internet Sites, each PCHR Internet Site has a different purpose and different characteristics.

4. Your Consent

By using the PCHR Internet Site, you agree to the terms of this Privacy Policy. By submitting information through this site, you consent to the collection, use and disclosure of such information as described in this Policy.

Terms and Conditions

Agreement between User and Punta Cana Horse Back Riding

The Punta Cana Horse Back Riding website comprises several web pages managed by Punta Cana Horse Back Riding. The Internet Page is offered to you conditioned upon your acceptance without modification of the terms, conditions, and communications contained herein.

Modification of these Terms of Use

Punta Cana Horse Back Riding reserves the right to modify the terms, conditions and communications under which the Internet Page is offered, including the costs associated with using the same.

No Illegal or Prohibited Use

As a condition of your use of the Internet Page, you warrant that you will not use the page for any purpose that is illegal or prohibited by these terms and conditions.

Use of Communication Services

By using our communication services, you agree not to:

• Defame, abuse, harass, stalk or threaten others
• Post profane, defamatory, obscene or illegal content
• Upload files containing viruses or malicious software
• Violate intellectual property rights
• Conduct unauthorized commercial activities

Payment and Delivery Policy

Payment Methods

We accept online payments with Visa, Master Card and AMEX cards, through a secure and certified connection. The charge will be made in US Dollars, and may be converted to your local currency according to the corresponding exchange rate.

Change or Cancellation Policy

Excursions

Cancellation Time	Refund
More than 24 hours before	100%
Less than 48 hours before	0% (except medical certificate)

Photo Albums

Photo and Image Usage Policy

Photography During Activities

During our horseback riding tours and activities, professional photographers may take photos and videos of participants for various purposes.

Usage Rights and Consent

By participating in our activities, you grant Punta Cana Horse Back Riding the following rights:

• Promotional Materials: We may use photos and videos featuring participants in our marketing materials, website, social media, brochures, and advertising campaigns.
• Social Media: Images may be shared on our official social media accounts including Facebook, Instagram, YouTube, and other platforms.
• Website Content: Photos may be displayed on our website to showcase our services and customer experiences.
• Print Materials: Images may be used in printed brochures, flyers, and other promotional materials.

Opt-Out Option

If you prefer not to have your photos used for promotional purposes, please inform our staff before the activity begins. We will ensure that any images featuring you are not used for marketing purposes.

Photo Album Services

Professional photos taken during your experience will be available for purchase as a digital photo album. These personal photos are separate from promotional materials and remain your property once purchased.